Adjust the book value of a security

Learn how to request to adjust the book value of a security

If a client has transferred funds in from another institution, sometimes the book value of a security is not transferred correctly and will require adjustments. 

How to submit the request

First, find the client's CRM Contact Record page by searching contact name in the search bar. Next, navigate to the Servicing (Service Request) tab on your client's contact card and select Account Administration. 

Step 1:

• Select Special Handling

Step 2:

• Select Book Value Adjustment

Step 3:

• Select the account where security value needs adjusting 

Step 4:

• Select the security that requires a book value adjustment

Step 5:

• Enter the Adjusted Book Value and attach a statement that reflects the Adjusted Cost Base (ACB) of the position.