Marital Breakdown Request

Learn about this request type & how to submit it

Required Forms

The forms required are based on the scenario.

How to submit the request

First, find the client's CRM Contact Record page by searching contact name in the search bar. Next, navigate to the Servicing (Service Request) tab on your clients contact card and select Account Administration. 

Step 1:

  • Select Special handling

Step 2:

  • Select Marital Breakdown

Step 3:

  • Select the from account

Step 4:

  • Select the to account

Step 5:

  • Select 
    • Amount type: Full or Partial
    • Source of Funds: Model or All

Step 5:

  • Attach the signed document.
  • Attach proof of marital breakdown
  • Specify the amount
  • Review the details & submit the request
  • Please ensure that both spouses have signed the attached form.
  • If only signed by one spouse, a Certificate of marriage must also be attached.
  • Otherwise, The transferee can attach a signed letter from the current or former spouse or common-law partner acknowledging the certification, in place of a countersignature.