The RDSP Grant Bond Refusal Report lists clients whose Registered Disability Savings Plan (RDSP) government grants or bonds, such as the Canada Disability Savings Grant (CDSG) or Canada Disability Savings Bond (CDSB), have been refused. By regularly reviewing this report, you can take timely action to correct issues and help clients access the full value of government contributions.
What is an RDSP Grant or Bond ?
An RDSP grant or bond refers to contributions made by the Canadian government into a client’s RDSP to support long-term savings for individuals living with disabilities. The Canada Disability Savings Grant (CDSG) provides matching contributions based on personal contributions to the RDSP, while the Canada Disability Savings Bond (CDSB) provides direct government contributions to low- or modest-income individuals, regardless of personal contributions.
Why Clients Appear on this Report
Clients appear on the RDSP Grant Bond Refusal Report when a submitted application for an RDSP government grant or bond is rejected. Common reasons for refusal include incorrect or incomplete client information (e.g., SIN mismatches), missing beneficiary eligibility documentation, or unresolved registration issues related to the RDSP account itself.
How this Impacts Clients
If a grant or bond application is refused, clients may miss out on valuable government contributions to their RDSP, limiting the account’s growth potential and reducing available long-term savings. Unresolved refusals could also prevent clients from receiving future entitlements, resulting in lost opportunities to maximize savings with government assistance.
How to Access the RDSP Grant Bond Refusal Report
To access the RDSP Grant Bond Refusal Report:
- Log in to the CRM portal.
- From the left navigation menu, click CRM > Accounts
- On the account’s index page, you can access the report as a saved view by clicking +Add view to the right of the tabs on the index page, and selecting RDSP Grant Bond Refusal Report from the dropdown.
You will now see a filtered list of all clients whose RDSP Grand Bonds have been rejected.
Best Practices
- Review the RDSP Grant Bond Refusal Report regularly (monthly or quarterly).
- Ensure client eligibility and account information are complete and accurate before resubmitting.
- Communicate with clients early to collect any missing or updated documentation needed to resolve the refusal.