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      Reports | Frequently asked questions (FAQs)

      Frequently asked questions regarding common reports issued by Optimize

      How do I access client account statements?

      To access client account statements, please refer to the "How to download Account Statements on Compass" article.

      Reading and interpreting account statements

      In the statements, you may see different Entry Codes, these denote a type of transaction. Here are the most common entries you will find in the statements:

      Most common transaction Types:

      • Bought: A purchase of a security
      • Sold: A sale of a security
      • GST: Goods and Services Tax
      • Educ.ass.pmt: Education Assistance Payments from an RESP (EAP or PSE)
      • Fee: Management Fees
      • Withdrawal: Any withdrawal from the account
      • Cancellation: A cancelled transaction
      • Stk Exchange: Some Optimize Private Opportunities (OPO) funds will exchange to a different series one day after the purchase has settled. This entry will reflect the exchange. 
      • Contribution: An EFT-In, Bill Payment or contribution from another investment account
      • RDSP Bond: Disability savings bond
      • Dis. Svng Grant: Disability savings grant
      • Interest: Interest earned or paid
      • Transfer: A Transfer from a relinquishing account
      • Refund: A refund for fees or Interest paid
      • Fed W/H tax: Federal Withholding Tax

      Reading and Interpreting Transaction History 

      When Opening a client's transactions history, the entry codes differ from the ones found in the account statements. 

      Here are some common entry types and what they mean:
      • E70: Portfolio Management Fees Charged
      • HS4: HST charged on Portfolio Management Fees
      • EXCH: Mutual fund series exchange
      • GS4: GST charged on Portfolio Management Fees
      • CONT: Contribution
      • C51: Credit to client account
      • PAYMT: Retirement plan account payment
      • INT: Interest charged to client's account
      • WHTFED: Federal withholding tax charged on withdrawal
      • DRIP: Dividend reinvestment plan
      • VALUE : Opening value adjustment for transferred  in securities
      • EFT: EFT Out
      • CESG: Canada Education Savings Grant on RESP contributions or withdrawals
      • DEREG: Deregistration of funds from a registered investment
      • REBATE: ADJUST BOOK VALUE: CIG
      • TFR-IN: Transfer in of cash or securities
      • ETIN: EFT In
      • MFADJ: CANSO CRP VAL-F/NL/N FRAC
      • MFDIV: Dividends paid in cash for a mutual fund

      Reading and interpreting tax slips

      This is a list of the most common types of tax slips. Click the relevant link to understand what each box represents on each respective slip.

      T4 slips

      T5 slips

      More tax slips

      Reading and interpreting annual reports

      • This report provides you with the annual performance of your account since inception. The inception date is the later of January 1st, 2016, or the first transaction date in your account should it have been opened after January 1st, 2016. This information will help you assess your progress toward meeting your investment goals. Speak to your Portfolio Manager if you have questions about this report.
      • The annual report will give you this breakdown for all of a client's accounts with Optimize.

      • The second page will give a breakdown of all Admin fees paid: