RESP Registration Rejection Report

Learn how to view The RESP Registration Rejected Report

What is the Report?

  • RESP accounts which have not been appropriately registered due to a potential mismatch of information we have on file versus what the Social Insurance Registry has on file for the beneficiary.

To view a list of clients who have a RESP Registration Rejection:

Step 1. On the CRM, navigate to the left toolbar

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Step 2. Click on CRM

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Step 3. Select Accounts

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Step 4. Click the "Add View" button 

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Step 5. Type in "The RESP Registration Rejection Report" in the search bar



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How to use the Report?

  • Please review the list to determine which information potentially is not accurately reflected on the account opening documentation and follow the guide below which outlines available solution in each instance: 

Tip: If updating your client's information resolves your rejection, please use this link to find out how to submit a ticket and where to find the documentation that is required. knowledge.optimize.ca/updating-client-information

 

Why use this Report?

  • The report enables you to confirm that the beneficiary receives the appropriate grants attributed to any contributions which are made to the plan.