Exploring the CRM Reports Dashboard: Centralized Insights for Effective Financial Plan Management
Overview of the Reports Dashboard
The CRM dashboard is a vital tool for wealth planners at Optimize, providing a clear and organized view of financial plans across our client base. It delivers key metrics and actionable insights, enabling you to track progress, prioritize important tasks, and update client portfolios efficiently. By combining oversight, compliance tracking, and proactive management in one platform, the dashboard helps you address client needs, uphold regulatory standards, and uncover new opportunities for growth. This centralized resource simplifies your workflow, ensuring you stay informed and responsive in managing client relationships.
How to Access the Dashboard
Step 1:
-
Hover over the Reporting tab and select Dashboards from the menu.
Step 2:
-
In the search bar, enter "Financial Planning Dashboard for the WP'".
The "Financial Planning Dashboard for the WP" displays 11 reports:
-
Number of plans in a deficit.
-
Number of plans in a surplus.
-
Plan review frequency.
-
Client access frequency.
-
Plans in a deficit.
-
Plans in a surplus.
-
Warning and urgent items per plan.
-
Newly created plans.
-
Plans needing review
-
Plans not updated over 6 months
-
Plan status report
Number of Plans in a Deficit or Surplus
- This report provides insights into the number of unique financial plans with projected net outcomes, indicating whether they are positive (surplus) or negative (deficit) for the current user.
- It facilitates the identification of plans anticipated to result in a deficit, enabling targeted reviews and adjustments to enhance financial performance.
- By leveraging these projections, users can prioritize plans that require immediate attention to mitigate risks and optimize outcomes.
Plan Review Frequency
-
The report categorizes plans into review periods (e.g., "1 Month to 3 Months" or "Over 3 Months") to ensure financial advisors engage with clients regularly.
-
Regular reviews help ensure that the plans reflect current financial situations, goals, or life changes.
-
It highlights plans that might require more immediate reviews if they haven't been updated recently, helping prioritize workloads.
-
By monitoring the review frequency, it supports proactive adjustments, such as addressing deficits, enhancing surpluses, or realigning strategies.
Client Access Frequency
-
This report provides a breakdown of how often financial plans have been accessed by clients, distinguishing between those accessed within the last 30 days and those accessed beyond that timeframe.
-
It helps identify client engagement levels with financial plans, which can be useful for assessing the effectiveness of client communication and support strategies.
-
By understanding these access patterns, you can make informed decisions to enhance client interactions and improve service delivery.
Plans in a Deficit
-
This report highlights the number of unique financial plans with a projected net outcome that is negative, specifically for the current user.
-
It helps identify which plans are expected to result in a loss, allowing for a focused review and potential adjustments to improve financial outcomes.
-
By understanding these projections, you can prioritize plans that need immediate. attention.
Plans in a Surplus
-
This report highlights financial plans where income or resources exceed expenses.
-
It allows wealth planners to identify opportunities for investments, savings, or other strategies that can promote financial growth and help clients achieve their long-term financial goals.
Warning and Urgent Items per Plan
-
This report highlights critical warnings or urgent items within specific financial plans.
-
By addressing these issues promptly, wealth planners can prevent potential negative outcomes and ensure that clients’ financial strategies remain on track.
Newly Created Plan
-
This report provides a breakdown of financial plans by their type, created within the last 60 days.
-
It helps identify the variety and frequency of different plan types being initiated, which can assist in understanding recent trends and customer preferences.
-
By analyzing this data, you can make informed decisions about which financial plans to focus on or promote further.
Plans Needing Review
-
This report provides a list of financial plans that have not been accessed by planners for more than 335 days.
-
It highlights the clients associated with these plans, allowing you to identify which plans may require follow-up or review.
-
This can help ensure that all clients receive timely updates and attention from their planners.
Plans Not Updated Over 6 Months
-
This report provides a list of financial plans that have not been updated by planners in the last six months.
-
It includes details such as the client name and the number of outstanding tasks for each plan.
-
This information can help identify clients whose plans may need attention or follow-up to ensure their financial goals are being actively managed.
Plan Status Report
- This report identifies which financial plans are active, completed, archived, or require follow-up.
- By highlighting plans with no activity, it allows advisors to address potential gaps and maintain engagement.
- The status report helps ensure that plans are moving through the intended stages, such as creation, review, and completion.
- It assists in keeping financial plans up to date and compliant with regulatory standards.