How to Complete the Banking Panel
Learn how to accurately complete the Banking panel when opening a new account.
The Banking panel collects essential personal such as Authorized banking details and void cheque(s) for each account holder, required to enable deposits and withdrawals.
If the client’s details already exist within the CRM, the information in this panel will auto-populate. You must still open the panel to review, verify accuracy, and click Save to mark it complete.
Filling Out Banking Details
Enter the client’s personal details into the provided fields:
- Selected Contact: If you have two account holders, you will need to fill out these sections for both holders. Select a holder to fill out the information.
- Bank Name: Enter the bank name.
- Address: Enter the address.
- City: Enter the city.
- Province: Enter the province.
- Postal Code: Type in the postal code. (E.g. for postal code X#X#X#) (E.g., for zip code ##### or #######)
- Bank Number: Type in the bank number. (Three digits)
- Transit Number: Type in the transit number. (Five digits)
- Account Number: Type in the account number. (Seven digits)
- Bank Currency: Type in the bank currency. (E.g., CAD, USD)
- Attached Void Cheques: Attach the void cheques. If you have more then one account holder, you will need to attach a void cheque per holder.
Note: Banking details must be provided for each account holder. In the event that joint holders share a joint bank account, the same banking details can be specified for both holders.
Important: Please be advised, the currency of the bank account being added must match the currency of the accounts being opened. If both CAD and USD denominated accounts are being opened on the same application, then both CAD and USD bank accounts should be added.
Saving the Panel
After completing all required fields:
- Click Save to lock in the provided details.
- The panel status will update from Incomplete (yellow) to Complete (green) upon successful saving.