The ID Verification Details panel collects Information and scanned ID used to verify identity as part of the firm’s AML and onboarding requirements. This information is critical for identity verification, compliance, and security.
If the client’s details already exist within the CRM, the information in this panel will auto-populate. You must still open the panel to review, verify accuracy, and click Save to mark it complete.
Filling Out ID Verification Details
Enter the client’s ID Verification details into the provided fields. You will need to do this for each person who is linked to the account. (E.g., Account Holder, POA):
- Account Holder: Type the name of the account holder.
- Verification Method: Select the verification method. Either In-person or dual verification.
- Does the client have an authentic, valid, and current ID. Select Yes or No
- Verified by: Type the name of the person who verified the ID. Either the Wealth Planner or PM.
- Verification Date: Select the date that the ID was verified.
- Verified by Email: The email of the person who was responsible for verifying the ID.
- Authentic, Valid and Current ID Type: Select the type of ID. (E.g., Canadian Passport)
- Expiry Date: Select the expiry date of the ID.
For Each ID Verification enter the following fields:
- ID Type: Select the ID Type. (E.g., Canadian Passport).
- Source Name: Select the source name from which the ID is issued. (E.g., Federal, Provincial, Territorial).
- Document Number: Type in the document number.
- Expiry Date: Select the expiry date.
- Province or State of Issue: Select the province or state that the ID is issued in.
- Country of Issue: Select the country that the ID is issued in.
- Attached Verified Document: Attach the ID. If you have added information for more then one ID, then you will need to attach each one.
Saving the Panel
After completing all required fields:
- Click Save to lock in the provided details.
- The panel status will update from Incomplete (yellow) to Complete (green) upon successful saving.
Example of Completed ID Verification Panel
