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How to Complete the Know Your Client Forms Panel

Learn how to accurately complete the Know Your Client Panel when doing a KYC Update

Applies To:

  • Portfolio Managers

The Know Your Client panel collects key financial, regulatory, and investment-related details to assess account suitability and guide portfolio selection. Stored within each client’s CRM Contact Record, KYC forms ensure compliance and help advisors tailor investment strategies that align with the client’s goals, risk profile, and financial situation.

Filling Out Know Your Client Forms Details

For each account enter the details into the provided fields:

  • Source of Funds: Source of funds refers to where the client acquired the majority of the funds in this account. Select either Employment earnings, Retirement Income, Sale of property, Gift/Donation, Investment earnings, Inheritance, Rental income, Insurance settlement, Savings, or Other. 
  • Purpose of Account: Select either Short-term savings, Investing for a specific use, Long-term investments, Income, Retirement Savings, or Other. 
  • Liquidity Needs: Select either None (0% on an annual basis), Minimal (Less than 5% on an annual basis), Minimal to moderate (5% - 10% on an annual basis), Moderate (11% - 10% on an annual basis), or Moderate to high (More than 15% on an annual basis). 
  • Time Horizon: Length of time an investor expects to hold investments. Select either Less than 1 year, 1-3 years, 3-5 years, 6-10 years, 11-20 years, or Over 20 years. 
  • Risk Tolerance: How willing an investor is to take on risk. Select either Low, Medium or High. 
  • Risk Capacity: Select either Low, Medium, or High. 
  • Investment Objective: Expected long-term return and the risk level that an investor is prepared to bear. Select either Liquidity, Safety, Income or Growth. 

Filling Out the Model and Suitability Details

After filling out the KYC Questions, you will be directed to fill out the Model and Suitability details in the provided fields for each account:

  • Model Portfolio: Based on your discussion wit the client and the information you collected to form the above risk profile please indicate which model portfolio you will be assigning them and provide your assessment suitability of that model given their particular situation. Select one of the following portfolios:
  • Optimize All Growth Portfolio: An equity-oriented portfolio focused on maximizing asset growth. 
  • Optimize Growth Balanced Portfolio: A portfolio with a focus on equity-oriented investments with better-than-average asset growth potential.
  • Optimize Balanced Growth Portfolio: A portfolio focused on achieving balanced growth. 
  • Optimize Income Balanced Portfolio: A portfolio with a focus on income-oriented investments and moderate levels of capital growth. 
  • Optimize Income Portfolio: An income-oriented portfolio with low levels of overall volatility. 
  • Optimize Money Market Portfolio: A money market portfolio focused on principal protection. 

A summary will be presented of the profile you filled in about your client. 

  • Suitability Assessment: Based on your assessment of the client's risk profile and overall financial situation, please explain why the Optimize portfolio you picked is most suitable recommendation for this account. 

Saving the Panel

After completing all the required fields:

  • Click Save to lock in the provided details. 
  • The panel status will update from Incomplete (Yellow) to Complete (Green) upon successful saving. 

Example of Completed KYC