Croesus offers a robust suite of reporting capabilities at the Relationship (Household), Client, and Account levels. Advisors can tailor each report by adjusting key parameters, allowing for customized content and presentation that align with specific client needs. The platform also provides access to detailed transaction histories, portfolio snapshots, and consolidated views of total market value across all Relationships, Clients, and Accounts.
Navigate to the Performance Reporting System
You can access the Performance Reporting System through the Optimize Portal:
- Navigate to the Systems & Technology tab > Performance Reporting
- Click Performance Reporting Login
- Enter your credentials and click Sign In
Tip: Be advised that the Performance Reporting software is not compatible with the Google Chrome browser, and so, it is recommended to use an alternate browser like Microsoft Edge to login.
Overview of Key Tabs
The navigation tabs located on the left-hand side of the screen allow you to access essential information at the Relationship (Household), Client, or Account level. These tabs provide a clear and organized view of portfolio snapshots and transaction activity, helping you monitor and manage client accounts efficiently.
Relationships
The Relationships tab displays clients grouped on a household basis. You can sort the list by name, cash balance, or total market value by clicking the corresponding column headers. If no Relationships have been created, this section will appear empty.
Clients
The Clients tab shows all individual clients listed alphabetically by default. Key details such as cash balance and total value (organized by account root number) are included. Like other sections, columns can be sorted by clicking on the headers.
Accounts
The Accounts tab provides a detailed list of individual client accounts. Each entry includes properties such as cash balance, which can be sorted by selecting the relevant column header.
Please Note: The Portfolio and Transactions tabs can be utilized by clicking and highlighting a particular Relationship, Client, or Account and then dragging it into either the Portfolio or Transactions tab.
Portfolio
The Portfolio tab presents a comprehensive view of the client’s holdings across all investment accounts. This includes detailed information such as Adjusted Cost Base (ACB), Book Value, Market Value, Unrealized Gains/Losses, and Unrealized Return (%).
-
Use the By Asset Class button in the top-right corner to adjust the portfolio view.
-
Select the Performance button to display the performance of the portfolio holdings.
Transactions
The Transactions tab displays the full transaction history for a client’s account(s).
- You can sort the list by any column, such as transaction date or amount, or filter the results using the Filter button in the top-right corner.
- Scrolling through the table reveals detailed information including transaction type, total amount, and realized gains or losses.
- Use the Display button to customize your view of the transaction history.
Tip: To modify the columns in your view, right-click on the heading labels to open a menu from which you can then add or remove a particular column property.
Searching for a Client
To locate a specific Relationship (Household), Client, or Account, begin typing the client's last name or account number directly from any of the relevant tabs—Relationships, Clients, or Accounts. This will automatically trigger the search window and display matching results.
- Alternatively, you can access the Search function by selecting the magnifying glass icon in the toolbar at the top of the screen.
Export Function
Within the Relationships, Clients, and Accounts tabs, you can use the export function to download client data into an Excel file for further analysis or recordkeeping.
- To do so, simply click the Export to MS Excel button located in the top-right corner of the screen.
Creating Relationships (Householding Clients)
Creating Relationships allows you to group clients into households, enabling you to generate consolidated reports that provide a comprehensive view of the household’s overall financial position.
- To begin, navigate to the Clients tab. From there, you can search for a specific client by typing their last name—this will prompt the search window to appear, allowing you to quickly locate and select the appropriate individual to include in the Relationship.
- Once you’ve located the first client you’d like to include in a household, click to highlight and select their name. Then, locate the additional client(s) to be grouped within the same household. Hold down the CTRL key on your keyboard and click each name to add them to your selection.
- This multi-selection process allows you to group multiple clients under a single Relationship for householding purposes.
- Next, right-click on the blue highlighted rows and select Relationship > Create a new relationship from the menu that appears.
- In the Assign to a relationship window, you’ll be able to specify which accounts should be included in the new Relationship.
- Any conflicts—such as an account already assigned to another household—will be highlighted in yellow. If there are no conflicts, the corresponding box will appear in green, indicating the account is eligible for inclusion.
- Click the Assign button to continue.
- Enter the Full Name of the Relationship. This is the name that will appear on any reports shared with the client. We recommend using the following format: Last Name, First Name, and Spouse First Name (e.g., Smith, John and Jane).
- Next, enter the Short Name of the Relationship. This name is used internally for easy reference. The recommended format is: Last Name, First Initial/Spouse First Initial (e.g., Smith, J/J).
- Once all information has been entered, click OK to create the Relationship. The newly created Relationship will now be visible within the Relationships tab.
Viewing the Total Sum (Market Value) of all Relationships, Clients, or Accounts
From the Relationships, Clients, or Accounts tabs, you can view the aggregated market value across all entries within the selected category.
- To display the total sum, click the Sum button located in the upper left-hand corner of the screen.
- Clicking the Sum button from the Accounts tab will provide a more detailed breakdown of the total value. This view includes the total market value by currency and displays the number of individual accounts included in the calculation.
Generating Reports
A wide range of customizable reports can be generated at the Relationship, Client, or Account level, depending on the tab you are working from Relationships, Clients, or Accounts. You also have the ability to create and save report templates, allowing you to efficiently reproduce consistent report packages for clients in the future.
- To generate a report, navigate to the Relationships, Clients, or Accounts tab and click to highlight a specific client or a group of clients. Then, select Reports from the menu toolbar at the top of the screen to begin the report creation process.
- Whether you're generating a report for a Relationship, Client, or Account, begin by selecting the appropriate option from the dropdown menu.
- In the Reports window, you can then select, add, and customize the parameters of the individual component reports that will make up the final report package.
- You’ll notice a wide selection of reports available in the list on the left-hand side of the Reports window. To add a report to your package, simply click to highlight the desired report, then click the Add a Report arrow button.
- This will move the selected report to the list on the right-hand side, indicating it has been included in the report package.
Performance Reports Package Template
You can scroll through the full list of available component reports to build a customized report package tailored to your client’s needs. Alternatively, you can use the recommended list below as a starting template for creating a standard Performance Reports Package:
Adjust the Report Parameters
After selecting and adding all the desired component reports to your package, you can adjust the parameters for each one individually. To do this, click to highlight a specific component report from your Current Reports list on the right-hand side, then click the Parameters... button.
- For example, within the Portfolio Performance component report, you can customize settings such as the performance periods (e.g., Fixed or Cumulative), performance type (e.g., Net or Gross of Fees), and whether to include a performance graph in the final report.
- Check off the Display Details box in the bottom left-hand corner to include a detailed breakdown of inflows and outflows for each specified period.
- Once you’ve finished customizing the parameters for a component report, click OK. Repeat this process for each report in your Current Reports list until you’re satisfied with the overall configuration of your report package.
- When all desired reports have been added and their parameters adjusted, click OK to generate the full report package.
Tip: by selecting Preview as the Destination, a PDF of the report will automatically open on screen once the report has been generated.
- As the system is generating the report, you can see the progress in the bottom right hand corner of the screen:
Save Reports as a Custom Template
To streamline future reporting, you can save your current selection of reports—along with their customized parameters—as a reusable template.
- To save the template, click Save, enter a name for the template, and then click OK. Your saved report template will then appear under the Saved Reports tab in the list on the left-hand side of the Reports window.
