Skip to content
English
Sign in
  • There are no suggestions because the search field is empty.

How to Submit a Charitable Donations of Securities Request

Learn how to facilitate the donation of securities to a registered charity from a client’s Optimize account

Applies To: 

  • All Portfolio Managers, Advisors, Wealth Planners, and support staff.
  • Eligible account types: Cash, TFSA, RIF, RRSP, LIRA, LIF, RIF, Spousal RSP, Spousal RIF, and RDSP

You can submit a Charitable Donation of Securities request from a client’s CRM Contact Record. Follow the instructions below to ensure all charity details, financial information, and donation specifics are accurately completed.

When to Submit a Charitable Donation of Securities request:

  • A client wishes to donate publicly traded securities (e.g., stocks, bonds, mutual funds) to a registered charity.
  • The client wants to take advantage of potential tax benefits associated with donating securities instead of cash.
  • The receiving charity has confirmed its ability to accept securities as donations.

How to Submit a Charitable Donation of Securities Request

To submit a Charitable Donation of Securities request, you'll use the Service Extension on the client's CRM Contact Record. When submitting the request, there are two distinct submission methods and workflows: Wet Signature, which involves downloading the pre-populated document and getting it physically signed. Electronic Signature, which automatically generates the required forms and sends them to the client through DocuSign.

Although both methods are valid, we strongly recommend using Electronic Signature whenever possible for real-time tracking, reduced errors, and faster turnaround times.

Learn more about Wet Signature Flexibility

How to Submit a Charitable Donation of Securities Request 

  1. Navigate to the Client's CRM Contact Record
  2. Go to the Servicing Tab
  3. Select Account Administration → Special Account Requests

  4. Select "Charitable Donation of Securities" as your request type

  5. Select the appropriate submission option, either Wet Signature or Electronic Signature.

  6. Select the Target Account

  7. Enter the Charity Information, Financial Information, and Donation Information details
    • Charity Information
      • Name of Charitable Organization
      • Street Address
      • City
      • Province
      • Country
      • Postal Code
      • Charity Contact
      • Charity Telephone
      • Charity Email 

    • Financial Information
      • Financial Institution Contact
      • Account
      • Financial Institution
      • Financial Institution Telephone
      • Financial Institution Email
      • Customer Unit Identifier (CUID) 

    • Donation Information
      • Quantity
      • Security Description
      • CUISP/Symbol/Fund Code

  2. Review and Submit
    • Once you confirm the details, click Submit to create the service request ticket.

Please note:  After submitting your request, the system will automatically create a ticket and send the paperwork directly to your client via DocuSign for electronic signatures.

If you select the wet signature option, you'll need to download the pre-populated forms for your client to sign manually.

After Submitting the Request

A new service request ticket will be created. You can locate it:

  • In the Right-Side Panel of the client's CRM Contact Record under Tickets.
  • In the Account Administration Pipeline, where you can track the progress and confirm when the request is completed.

Processing Times

  • Electronic Signature Submission: Typically 1 business day after the ticket has been submitted and completed. 
  • Wet Signature Submission: Typically 10 business days after the ticket has been submitted and completed any applicable review.