The processing times for withdrawals can vary depending on the method used and the availability of sufficient cash in the account. Below are the typical completion times for different withdrawal methods.
EFT Out
Electronic Funds Transfer (EFT) withdrawals are completed within 7-11 business days after submitting a service request. If there is sufficient cash in the account, the process will be completed in 4 business days. Learn more about withdrawing by EFT.
Withdraw to an Investment Account (In-Kind)
In-kind withdrawals to an investment account are completed within 4 business days after submitting a service request. Learn more about withdrawing to an investment account.
Withdraw to an Investment Account (In-Cash)
In-cash withdrawals to an investment account are completed within 7-11 business days after submitting a service request. If there is sufficient cash in the account, the process will be completed in 4 business days. Learn more about withdrawing to an investment account.
Sending a Cheque
Cheques sent directly to the client's address are typically completed within 7-11 business days after submitting a service request. If there is sufficient cash in the account, the process will be completed in 4 business days. Learn more about sending a cheque.
Sending a Cheque to a Third Party
Cheques sent to a third party are typically completed within 7-11 business days after submitting a service request. If there is sufficient cash in the account, the process will be completed in 4 business days. Learn more about sending a cheque to a third party.
Home Buyers Plan (HBP) Withdrawals
Withdrawals related to the Home Buyers Plan (HBP) are processed within 7-11 business days after submitting a service request. If sufficient cash is in the account, the process will be completed in 4 business days. Learn more about Home Buyers Plan withdrawals.
Lifelong Learning Plan (LLP) Withdrawals
Withdrawals related to the Lifelong Learning Plan (LLP) are processed within 7-11 business days after submitting a service request. If there is sufficient cash in the account, the process will be completed in 4 business days. Learn more about Lifelong Learning Plan withdrawals.
Unlocking from a Locked-In Account
Unlocking requests from a locked-in account are typically completed within 7-11 business days after submitting a service request. Learn more about unlocking from a locked-in account.
For a full list of our processing times, please view this page.