Frequently asked questions regarding transfers between accounts
How do I move money from a TFSA to an RSP account?
You cannot directly move funds from a Tax-Free Savings Account (TFSA) to an Registered Retirement Savings Plan (RSP). First, you must submit a withdrawal to investment account request, which will withdraw the funds from the TFSA to the associated Cash account.
Once that request is completed, you can submit a request to contribute to the RSP account from the cash account.
I accidentally transferred my client's Spousal RSP into their RSP. How do I correct this?
Please read this article on how to submit Cancel/Correction requests.
How do I cancel a transfer request?
Please contact service@optimize.ca to cancel any request. It is important to note that we cannot guarantee that the request will be able to be cancelled.
Why can't I submit a request to transfer funds from a registered investment account (RSP, Spousal RIF, RIF, LIF, RESP, TFSA, FHSA, etc.) to a related non-registered account?
This type of request is a withdrawal. Please refer to this article to learn how to withdraw funds from a registered account to a non-registered account.